Terms and Conditions
Acceptance of Terms:
By using the Venus Cafe Online Ordering website and services, you agree to be bound by these terms and conditions. Please read them carefully. If you do not agree with any part of these terms, do not use our services.
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Ordering:
You may place orders through our website or designated mobile applications. All orders are subject to availability and confirmation. Once an order is placed, you will receive an order confirmation via email or text message. Orders may be subject to minimum purchase requirements and delivery or pickup fees, if applicable.
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Payments:
We accept payments through various methods, including credit/debit cards and online payment platforms.
Payment information will be securely processed. We do not store or have access to your payment details.
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Cancellations and Refunds:
Orders may be canceled or modified up to a certain time before the scheduled delivery or pickup time. Please refer to our cancellation policy for details. Refunds for canceled orders will be subject to our refund policy.
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Delivery and Pickup:
We will make every effort to ensure timely and accurate delivery or pickup of your order. Delivery times are estimates and may vary based on factors beyond our control. You are responsible for providing accurate delivery or pickup information. If the delivery is unsuccessful due to incorrect or incomplete information, additional delivery charges may apply.
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Food Safety:
We adhere to strict food safety and hygiene standards to ensure the quality and safety of our products.
Once an order is delivered or picked up, it is the customer's responsibility to handle and store the food properly.
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Privacy Policy:
Your personal information will be handled according to our Privacy Policy, which you can review on our website.
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Intellectual Property:
All content, logos, and trademarks on our website are our property and may not be used without our consent.
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Liability:
We are not liable for any loss, damage, or injury related to the use of our services or the consumption of our products.
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Changes to Terms and Conditions:
We reserve the right to modify these terms and conditions at any time. Changes will be posted on our website.
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Contact Information:
If you have any questions or concerns, please contact us at +91 8825713615 or email at - hangoutatvenus@gmail.com or ourvenuscafe@gmail.com